
In this episode, we delve into the world of painting and refinishing with Tyler Thompson, owner of Old To New Fine Finishes. Starting with small furniture projects, Tyler quickly evolved his passion into a full-time business in a small town in Indiana. Alongside Zach Shrum, they discuss their experiences and insights in the finishing industry.
Key Takeaways:
Starting Small: Tyler's journey began with tackling furniture projects, demonstrating that investing in oneself can lead to a successful full-time business.
Quality Coatings and Equipment: Emphasizing the importance of using high-quality coatings and equipment, Tyler shares how this investment has streamlined his five-day refinishing process and enhanced the final result.
Dedicated Shop Space: A dedicated shop space is essential for efficiency and increased productivity. Tyler credits his success to having a well-organized space for his projects.
Handling Difficult Clients: Knowing how to handle difficult clients and setting boundaries is crucial for long-term success in the finishing industry.
Focus on Quality and Professionalism: Maintaining a focus on quality and professionalism can set a business apart from competitors, leading to repeat business and referrals.
Industrial Finishes: Transitioning to industrial finishes has had a positive impact on Tyler's business, allowing for superior finishes and greater client satisfaction.
Challenges with Distributors: Communication and pricing with distributors can be challenging, but navigating these issues is key to maintaining a smooth supply chain.
Continuous Improvement: Striving for continuous improvement and staying updated with industry trends is essential for success in the finishing industry.
Episode Highlights:
00:00 - Tyler's Journey into Painting and Refinishing
Tyler shares his humble beginnings and how he transitioned from small furniture projects to a full-time business.
02:10 - Streamlining the Five-Day Refinishing Process
The importance of investing in quality coatings and equipment to streamline processes and enhance efficiency.
03:37 - The Importance of a Dedicated Shop Space
Tyler discusses how having a dedicated shop space has been crucial to his success, allowing for better organization and productivity.
07:37 - Increasing Productivity and Taking on More Clients
Strategies for increasing productivity and the benefits of being able to take on more clients.
09:53 - Handling Difficult Clients and Setting Boundaries
Insights into dealing with difficult clients and the importance of setting boundaries to maintain a healthy work environment.
11:11 - The Power of Quality and Professionalism in Business
The significance of maintaining high standards of quality and professionalism in setting a business apart from competitors.
31:16 - Building Strong Client Relationships
Tyler and Zach discuss the value of building strong relationships with clients, leading to repeat business and referrals.
34:05 - Transitioning to Industrial Finishes
Tyler shares his experience transitioning to industrial finishes and the positive impact it has had on his business.
37:46 - Challenges with Distributors
A discussion on the challenges of working with distributors, including communication and pricing issues.
43:13 - Continuous Improvement
The importance of continuous improvement and striving for excellence in the finishing industry.
Connect with Tyler:
https://www.oldtonewfinefinishes.com/
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