TheBeardedFinisher Podcast
Welcome to TheBeardedFinisher Podcast, where we dive deep into the world of finishing, painting, manufacturing, and supply chain. Join me as I chat with finishers, painters, manufacturers, and suppliers, sharing their stories, insights, and expertise. It’s like sitting down with old friends over a beer, where every conversation is filled with valuable nuggets of wisdom and experience. At TBF LLC, I offer bespoke consulting and coaching services tailored to the needs of businesses in the painting and finishing industry. With a focus on sales growth, technical training, production efficiency, and employment services, my aim is to empower companies to thrive in this dynamic sector. Let’s work together to elevate your business to new heights. Connect with me to stay updated on the latest episodes of TheBeardedFinisher Podcast and explore how TBF LLC can support your business goals.
Episodes

3 hours ago
3 hours ago
Episode Summary:
In this episode of The Bearded Finisher Podcast, host Zach Shrum sits down with the team from Rise Up Labels to explore how a sticky label problem turned into a full-fledged business revolutionizing the woodworking industry. From the creation of their residue-free RiseClean labels to the evolution of their product line, Rise Up Labels has become known for delivering innovative, high-performance solutions for shops and manufacturers.
Brad Klingman and the team share their journey of growth, their experience at events like WorkbenchCon, and how in-person connections and social media have driven deeper relationships across the industry. This conversation dives into manufacturing challenges, product development, entrepreneurship, and family culture, all wrapped in a mission to serve and elevate the woodworking community.
Key Takeaways:
Rise Up Labels started to solve the sticky residue issue for woodworkers.
Their RiseClean label eliminates time-consuming cleanup, saving shops money and hassle.
Social media is a powerful tool for growth and brand connection in woodworking.
The team emphasizes customer service, tailored solutions, and direct conversations with shops.
Upcoming innovations include a paint mask label and expanded educational content.
Trade shows like WorkbenchCon allow for impactful, in-person relationships.
Rise Up operates with a focus on family values, mentorship, and integrity.
Understanding client-specific machines and needs drives their innovation.
They’ve grown to serve over 250 clients, with a mission to be a resource—not just a vendor.
Sound Bites:
“This is healing my heart.”
“We have over 250 clients now.”
“They can go and do what they do best.”
“This industry has long needed it.”
“People buy from those they know, like, and trust.”
“Always have a hand up and a hand down.”
Chapters:
00:00 — Introduction to Rise Up Labels 06:04 — Founding the Company and Solving Sticky Problems 11:58 — Social Media’s Role in Brand Growth 17:49 — Building Relationships and Networking 21:59 — Inside Label Manufacturing for Woodworking 22:58 — Evolving Client Conversations 26:33 — The RiseClean Label: Innovation in Action 32:49 — Label Residue Costs and Solutions 37:00 — New Product Development: Paint Mask Label & More 40:06 — Vision for the Company and Industry Support 45:07 — The Power of In-Person Connections 46:59 — WorkbenchCon and Community Engagement 49:27 — Advice for Young Entrepreneurs and Builders 53:10 — Personal Stories, Hobbies, and Family Life 01:05:49 — Final Thoughts and What's Next for Rise Up
Connect with Rise Up Labels:
Website: riseuplabels.com
Instagram: @riseuplabels
Facebook: facebook.com/riseuplabels
TikTok: @riseuplabels
Printer Recommendations:
https://www.riseuplabel.com/blog/our-printer-recommendations-for-thermal-labels
Follow them for updates, product tips, and to see how they’re helping shops finish stronger—without the sticky mess.

Monday Mar 24, 2025
How Did Jamie Bourne Transform Decorating with Spray Finishing?
Monday Mar 24, 2025
Monday Mar 24, 2025
Episode Summary:
In this episode of The Beard and Finisher Podcast, Zach Shrum welcomes Jamie Bourne of Abode Academy to talk about his journey from traditional decorator to one of the UK’s leading trainers in spray finishing. Jamie shares how he transitioned into education, the rise of spray techniques across the UK, and why specialty finishes like liquid metal and spray stone are creating new income streams for decorators.
The conversation dives into training standards, equipment needs, and product innovations decorators face today, especially as the industry shifts from solvent to water-based technologies. Jamie also offers advice on marketing, personal branding, and balancing business with life outside the booth. This episode is packed with practical knowledge, mindset shifts, and insights for decorators looking to grow both in skill and in business.
Key Takeaways:
Jamie went from full-time decorator to full-time trainer after mastering spray techniques.
Spray finishing is growing rapidly in the UK, especially with high-end specialty finishes.
Abode Academy offers in-depth training and aftercare support to elevate the industry.
Liquid metals, granite spray, and faux stone finishes are becoming highly profitable niches.
Water-based products are growing, but safety and education are lagging behind.
Personal branding and social media consistency are essential to standing out in the market.
Sales and communication matter just as much as technical decorating skills.
Jamie emphasizes balance, especially family time, as a key part of long-term success.
Sound Bites:
"It's a niche market."
"It looks like real stone."
"People think it’s safe, but it’s not."
"Consistency is key for social media growth."
"You’ve got to be dedicated to it like hard."
"My whole life is about them really."
Chapters:
00:00 — Weather Talk and Intro to Jamie Bourne 02:05 — Jamie’s Journey into the Decorating Industry 04:51 — The Rise of Spray Finishing in the UK 09:53 — Abode Academy: Training Decorators for Success 14:58 — Specialty Finishes: Liquid Metals, Spray Stone, and More 20:10 — Tools and Techniques for Spray Finishing 25:03 — Support Systems and Equipment Aftercare 30:31 — Coating Innovations and Industry Shifts 31:59 — Water-Based vs. Solvent-Based Products: Pros and Cons 39:44 — Challenges in Product Education and Application 43:15 — Advice for Aspiring Painters and Decorators 44:50 — Social Media Strategy and Building a Brand 53:47 — Fishing, Family, and Life Outside the Booth
Connect with Jamie and Abode Academy:
Instagram: @abode_academy
Website: abodeacademy.co.uk
YouTube: Abode Academy
Follow Jamie for more updates on training, product innovation, and finishing inspiration.

Monday Mar 17, 2025
Monday Mar 17, 2025
Episode Summary:
In this episode of The Beard and Finisher Podcast, Zach Shrum sits down with Gary LeClerc, founder of Stripwell, to discuss his journey from furniture restoration to developing eco-friendly stripping solutions that challenge industry norms. Gary shares the inspiration behind Stripwell, the challenges of educating consumers on innovative products, and the importance of versatility in restoration materials.
The conversation explores business growth through simplicity, the role of social media in brand building, and the shift in consumer demand for sustainable products. Gary also discusses customer engagement, navigating safety regulations, and the power of community in business success. His insights highlight the need for entrepreneurs to adapt, build strong relationships, and embrace new ways of thinking in order to thrive.
Whether you're in furniture restoration, product development, or looking to scale a business, this episode offers actionable strategies for innovation, marketing, and long-term success.
Key Takeaways:
Innovation in Restoration: Stripwell focuses on eco-friendly solutions that prioritize safety and efficiency.
Consumer Education: The biggest challenge in launching a new product is teaching customers how to use it effectively.
The Power of Social Media: Content creation can transform a brand’s reach and credibility.
Simplicity Over Complexity: Business growth doesn’t always mean expansion—it can mean eliminating waste and focusing on what truly matters.
Success Beyond Wealth: Entrepreneurship should be about freedom and purpose, not just financial gain.
Retail Challenges: Entering big-box stores isn’t always the best move—sometimes micro-distribution and direct sales work better.
The Role of Customer Feedback: Negative reviews can be a goldmine for improving a product and refining marketing strategies.
Ethical Restoration: Honoring craftsmanship and reversibility is key to maintaining integrity in restoration work.
Sound Bites:
"Money is just fuel for freedom."
"Perfection is the enemy of execution."
"You have to think of the next person in restoration."
"If the product works, nobody cares about the packaging."
"Negative reviews tell you what needs to improve."
Chapters:
00:00 — Introduction to Stripwell and Its Mission 04:35 — The Evolution of Stripwell’s Product Development 10:34 — Targeting the Right Market for Eco-Friendly Solutions 14:54 — Navigating Safety Regulations and Industry Challenges 20:39 — Simplicity and Efficiency: Stripwell’s Business Philosophy 24:18 — Social Media’s Role in Building Brand Awareness 29:39 — Micro-Distribution vs. Traditional Retail Strategies 33:49 — The Importance of Customer Retention Over Acquisition 39:37 — Turning Negative Feedback into Business Growth 48:54 — Ethical Considerations in Restoration Work 54:56 — The Entrepreneurial Mindset: Lessons from Failure and Success 01:05:33 — How Automation and AI Are Changing the Industry 01:15:40 — The Future of Estimating and Business Scaling 01:20:25 — Reverse Engineering Goals for Success
Connect with Stripwell:
Website: stripwell.com
Instagram: @stripwell
Facebook: facebook.com/stripwell
TikTok: @stripwell
For more insights and updates, follow Stripwell on social media!

Monday Mar 10, 2025
Monday Mar 10, 2025
Episode Summary:
In this episode of the Beard and Finisher Podcast, host Zach Shrum interviews Jamie Neville-Young, founder of Dealing in Design, to discuss his journey into furniture restoration, the evolution of his business, and the unique challenges of working with both antique and modern pieces. Jamie shares insights into his mobile lifestyle, the intricacies of finishing techniques, and the importance of reversibility in restoration work. His passion for the craft shines through as he emphasizes the artistic nature of restoration and the problem-solving skills required in the industry.
Key Takeaways:
Early Beginnings: Jamie began his journey in furniture restoration at 18 and worked under a mentor for nine years before starting his own business.
Business Evolution: The Dealing in Design podcast served as a catalyst for his business growth, allowing him to connect with a broader audience.
Mobile Lifestyle: Living in a mobile home provides Jamie with flexibility and adventure, influencing his approach to design and restoration.
Finishing Techniques: He emphasizes that preparation constitutes 95% of the work in finishing, highlighting the importance of meticulous groundwork.
Artistic Pursuit: Jamie views restoration as an artistic endeavor, valuing the creative process over the business aspects.
Sound Bites:
"I started my own podcast."
"Shellac is the most used finish."
"Prep is 95% of the work."
"It's an artistic creative pursuit."
"I love having fun with the content."
Chapters:
00:00 – Introduction to Jamie and His Journey
05:57 – The Evolution of Jamie's Business
11:53 – Living the Mobile Life
18:09 – Coatings and Finishing Techniques
24:03 – The Art of Restoration and Problem Solving
28:07 – Understanding Paint Chemistry and Techniques
31:35 – The Journey of Social Media Growth
36:40 – Content Creation Strategies and Audience Engagement
42:12 – Cultural Differences in Business and Content Creation
46:08 – Transitioning to a High-End Business Model
51:41 – Defining Entrepreneurial Success
54:57 – The Cost of Labor and Business Structure
58:12 – Exploring Innovative Finishing Techniques
01:01:45 – The Importance of Continuous Learning
01:03:36 – Future Aspirations and Creative Projects
01:09:00 – Personal Insights and Hobbies
Connect with Jamie and Dealing in Design:
Website: dealingindesign.com
Instagram: @dealingindesign
Spotify Podcast: DEALING in DESIGN with Jamie Neville-Young
For more insights and updates, follow Dealing in Design on their social media platforms.

Monday Mar 03, 2025
Monday Mar 03, 2025
Episode Summary:
In this episode of the Beard and Finisher Podcast, host Zach Shrum interviews Vince Todd Jr., Vice President and Principal at Accessa Coatings Solutions. They discuss Vince's journey in the coatings industry, the evolution of his family business, and the importance of innovation and problem-solving. The conversation delves into strategies for business growth, the significance of building a strong team, and the balance between diversification and maintaining core competencies. Vince also shares personal experiences, including his battle with cancer and the founding of the Heroes Foundation, a nonprofit organization dedicated to supporting cancer awareness and research.
Key Takeaways:
Innovation and Problem-Solving: Emphasizing the need for continuous innovation to address challenges in the coatings industry.
Strategic Diversification: Balancing diversification with a focus on core business strengths to drive growth.
Team Building: The critical role of assembling a dedicated and skilled team for business success.
Leadership Transition: Shifting from working within the business to overseeing and guiding its strategic direction.
Personal Resilience: Drawing from personal experiences, such as overcoming cancer, to inspire and lead with empathy.
Sound Bites:
"We want to put our own stamp on it."
"Set a high standard."
"It's all relationship-based, 100%."
"Follow your passion, number one."
"Control the controllables."
Chapters:
00:00 – Introduction to Vince Todd Jr. and Accessa Coatings Solutions
03:01 – Evolution of the Family Business
06:13 – Insights into the Coatings Industry
09:04 – Embracing Innovation and Problem-Solving
12:01 – Balancing Diversification with Core Focus
15:09 – Building and Leading a Strong Team
18:00 – Strategies for Business Expansion
23:51 – Transitioning to Strategic Leadership
29:17 – Adapting to Market Trends and Consumer Preferences
35:53 – Personal Journey: Overcoming Cancer and Founding the Heroes Foundation
50:59 – Future Outlook for Accessa and the Coatings Industry
56:10 – Advice for Aspiring Entrepreneurs
Connect with Accessa Coatings Solutions:
Website: accessa.com
Facebook: facebook.com/AccessaCorp
LinkedIn: linkedin.com/company/accessa-coatings-solutions
Connect with the Heroes Foundation:
Website: heroesfoundation.org
Facebook: facebook.com/HeroesFoundation
Instagram: instagram.com/heroesfoundation
For more insights and updates, follow Accessa Coatings Solutions and the Heroes Foundation on their social media platforms.

Monday Feb 24, 2025
Struggling to Scale Your Painting Business? Here’s How Oram Painting Did It!
Monday Feb 24, 2025
Monday Feb 24, 2025
Episode Summary: In this episode of The Beard and Finisher Podcast, host Zach Shrum interviews Joshua Lamoureux, owner of Oram Painting in Calgary, to discuss his journey from student painter to successful entrepreneur. Joshua shares the challenges he faced and the strategies he used to build a thriving painting business. They dive into topics like team management, production strategies, financial oversight, and client relationships, offering valuable insights for anyone in the service industry.
The conversation also explores the evolving labor market, cash flow challenges, and the role of fitness in employee well-being. Joshua explains how investing in branding and perceived value can set a painting business apart and how collaboration within the industry can lead to stronger pricing strategies.
Key Takeaways:
From Student Painter to Business Owner: Joshua transitioned to entrepreneurship after realizing his values didn’t align with his previous employer.
Scaling a Business: Achieved $300K in revenue within the first three quarters.
Client Relationships: Strong personal relationships and trust are key to business growth.
Team Loyalty: Paying employees even during downtime helps maintain a committed workforce.
Production Strategies: Uses a just-in-time model for high-end finishing work.
Cash Flow & Pricing: Payment delays are a common challenge, and understanding pricing structures is critical.
Leadership & Wellness: Investing in employee fitness can improve morale and productivity.
Branding & Perceived Value: Creating an exclusive brand helps attract premium clients.
Sound Bites:
"I hit $300K my first three quarters."
"A lot of guys out there are hesitant to hire people."
"I'm not leaving until I get a check."
"We went all in on fitness in our company."
"Your finish coat should be the fastest thing you do."
Chapters: 00:00 — Introduction to Joshua Lamoureux and Oram Painting 03:03 — Joshua’s Journey: From Student Painter to Entrepreneur 08:28 — Scaling a Business: Challenges and Early Success 11:01 — Building a Painting Business with Oram Painting 14:12 — Production Strategies and Team Management 19:55 — Business Models and Financial Management 25:06 — Client Relationships and Estimation Practices 30:07 — The Value of Skilled Labor in Painting 31:22 — Understanding Payment Structures 32:31 — Time and Material Contracts Explained 34:31 — Why Trust Is Essential in Client Relationships 35:31 — Commercial vs. Residential Work: Key Differences 39:39 — How to Handle Payment Delays in Construction 40:20 — Assessing Client Trustworthiness Before Taking Jobs 42:23 — Why Timely Payments Are Crucial for Growth 45:36 — Challenges in Custom Home Painting Projects 49:06 — Pricing Strategies: Balancing Quality and Cost 52:20 — The Changing Landscape of Labor Costs 01:00:50 — How Cash Flow Impacts Wages in the Painting Industry 01:01:45 — Solving Labor Shortages with Innovation 01:02:46 — Investing in Employee Wellness and Fitness 01:04:59 — Reframing Leadership to Maximize Employee Potential 01:06:57 — How Fitness Can Improve Work Performance 01:09:17 — Navigating Market Pressures and Pricing Strategies 01:11:47 — How Camaraderie Among Business Owners Helps Pricing 01:13:30 — Shifting Mindsets in the Painting Industry 01:15:43 — The Role of Experience in Service-Based Businesses 01:19:49 — Branding and Perceived Value in a Competitive Market 01:21:10 — Creating an Exclusive Brand to Attract Premium Clients 01:23:53 — Should You Charge for Estimates? How It Impacts Business
Connect with Oram Painting:
Website: orampainting.com
Facebook: facebook.com/orampainting
Instagram: instagram.com/orampainting
LinkedIn: linkedin.com/company/oram-painting
For more insights and updates, follow Oram Painting on their social media platforms!

Monday Feb 17, 2025
Monday Feb 17, 2025
Episode Summary: In this episode of The Bearded Finisher Podcast, host Zach Shrum interviews Joseph Baggett, founder of Innovative Wood Process (IWPS), to discuss his journey in the wood finishing industry and the critical role of training and education. Joseph shares insights on the transition to modern finishing technologies like 2K urethanes, the challenges of supply chain management, and the importance of leadership in fostering a learning culture.
The conversation explores the least understood aspects of woodworking, the need for vocational training in finishing, and the significance of cash flow in entrepreneurship. Joseph also highlights the importance of engaging younger generations in the industry, incentivizing training for better worker retention, and balancing work and personal life. Whether you’re a manufacturer, finisher, or business owner, this episode offers valuable lessons on technology adoption, industry leadership, and continuous learning.
Key Takeaways:
Wood finishing remains one of the least understood aspects of woodworking.
IWPS provides a holistic approach to improving the finishing industry.
The demand for vocational training in finishing is growing.
Strong leadership and knowledge sharing improve industry standards.
The transition to 2K urethanes enhances quality and efficiency.
Understanding pot life is crucial for successful product application.
Cash flow management is essential for sustaining a business.
A solid supply chain is key to ensuring product availability and consistency.
Engaging younger generations is necessary for the future of the industry.
Work-life balance is critical for long-term success.
Titles:
Innovating Wood Finishing: Joseph Baggett on Training, Leadership, and 2K Urethanes
The Future of Finishing: Education, Supply Chains, and Industry Growth with Joseph Baggett
Mastering Wood Finishing: Vocational Training, Technology, and Business Success
Sound Bites:
"Finishing is often the least understood part of woodworking."
"Younger generations must be engaged in the industry."
"Quality in finishing can make or break a business."
"A strong supply chain builds trust and ensures growth."
"Leadership in the wood industry requires humility and learning."
Chapters: 00:00 — Introduction to Joseph Baggett and Innovative Wood Process 06:03 — The Role of Finishing in Woodworking 11:59 — The Growing Need for Vocational Training in Finishing 18:10 — Leadership and Learning in the Wood Industry 23:59 — The Future of Finishing Technologies and 2K Urethanes 30:26 — Understanding Pot Life and Overcoming Industry Challenges 40:20 — The Importance of Building Trust in the Supply Chain 48:40 — Entrepreneurship: Managing Cash Flow and Scaling a Business 56:13 — Balancing Work, Personal Life, and Industry Commitments

Monday Feb 10, 2025
Mastering Customer Engagement & Business Efficiency with Tanner Mullen
Monday Feb 10, 2025
Monday Feb 10, 2025
Episode Summary: In this episode of The Bearded Finisher Podcast, host Zach Shrum sits down with Tanner Mullen, founder of DripJobs, to discuss his journey from running a painting business to developing a software solution tailored for contractors. Tanner shares how his firsthand experience in the painting industry led him to recognize the need for automation, customer engagement strategies, and streamlined project management.
The conversation dives into the importance of setting clear expectations, aligning sales and production, and managing difficult customers. Tanner also highlights the power of follow-ups, systemizing estimates for consistency, and using technology to scale a business effectively. He shares insights on leadership, extreme accountability, and balancing entrepreneurship with family life. This episode is packed with valuable lessons for painting contractors looking to grow their business through automation and smarter customer interactions.
Key Takeaways:
Tanner transitioned from a corporate job to owning a painting business before launching DripJobs.
Automating customer follow-ups can significantly improve lead conversion.
Understanding the customer journey helps refine engagement and sales strategies.
Systemizing estimates ensures consistency and accuracy in pricing.
Aligning sales and production expectations is crucial for customer satisfaction.
Managing difficult customers requires patience and strong communication skills.
Leveraging technology can streamline operations and help scale a business.
Extreme accountability is essential for leadership and business success.
Balancing work and family life is key to long-term fulfillment.
Titles:
From Painter to Software Innovator: Tanner Mullen’s Journey with DripJobs
Automating Success: How DripJobs is Changing the Painting Industry
Mastering Customer Engagement and Business Growth with Tanner Mullen
Sound Bites:
"I always wanted to own a business."
"It's like crafting a masterpiece."
"How do you eat an elephant? One bite at a time."
"You can charge more."
"Family is number one on my list."
"Embrace technology."
Chapters: 00:00 — Introduction to Tanner Mullen 01:14 — From Painting to Business Ownership 04:32 — The Birth of DripJobs and Its Mission 10:32 — Understanding Customer Engagement and Follow-Ups 16:38 — Transitioning from Painting to Software Development 20:31 — Challenges in Software and Business Management 23:38 — Taking It One Step at a Time in Business Growth 24:08 — Setting Expectations for Better Leadership 25:02 — The Joy of Transforming Spaces Through Business 26:32 — Managing Difficult Customers with Patience 28:43 — Extreme Accountability and Leadership Lessons 30:34 — Aligning Sales and Production for Efficiency 32:32 — The Importance of Customer Venting and Listening 33:31 — Setting Expectations in Estimates for Clarity 36:55 — Synchronizing Sales and Production Teams 40:00 — Leveraging Technology for Business Efficiency 42:59 — Understanding and Implementing Production Rate Estimating 46:32 — Why Systemizing Estimates Improves Consistency 51:54 — Exclusive Offer for Podcast Listeners 01:01:07 — Enhancing Customer Engagement with Technology 01:04:14 — Balancing Work, Family, and Business Growth

Monday Feb 03, 2025
Monday Feb 03, 2025
Episode Summary: In this episode of The Bearded Finisher Podcast, host Zach Shrum interviews Jeff Halonen, co-founder of Steelhead Technologies, to discuss how digital solutions are transforming job shop and service-based manufacturing. Jeff shares his journey from a mechanical engineering background at General Motors to building Steelhead, a software platform designed to improve workflow efficiency, job costing, and communication in the coatings and manufacturing industries.
The conversation highlights the complexities of coating processes and the growing need for automation and professionalization in the industry. Jeff explains how Steelhead reduces transaction costs, enhances customer experience through real-time visibility, and provides scalable solutions for businesses looking to grow. They also discuss how implementing the right software can improve work-life balance, streamline bidding and tracking, and ultimately drive long-term business success.
Key Takeaways:
Steelhead Technologies provides a purpose-built platform for job shop manufacturing.
The software integrates ERP and MES functionalities to enhance efficiency.
Digital solutions are essential for managing complex coating processes.
Job costing, real-time visibility, and workflow automation improve profitability.
Reducing transaction costs leads to greater productivity and customer satisfaction.
Implementing software involves mapping key processes for seamless adoption.
Scaling a painting or coating business requires effective job tracking and automation.
Professionalizing the industry through technology leads to long-term growth.
A well-integrated system allows for better work-life balance and business control.
Titles:
Revolutionizing Coatings & Manufacturing: Jeff Halonen on Steelhead Technologies
Scaling Job Shops Through Automation & Digital Solutions
How Steelhead Technologies is Transforming the Coatings Industry
Sound Bites:
"Where were you 10 years ago?"
"You make money by shipping goods."
"We want to cut transaction costs."
"You have to automate a lot of tasks."
"This is going to be a game changer."
"Your work should be able to double."
Chapters: 00:00 — Introduction to Steelhead Technologies 03:03 — Jeff Halonen’s Background & Journey from GM to Software Innovation 06:06 — The Need for Digital Solutions in Manufacturing 08:59 — Addressing the Complexity of Coating Processes 12:11 — Steelhead’s Key Features & Industry Impact 15:01 — Workflow Management & Automation in Coating Shops 18:07 — Software Implementation & Customization 20:46 — Tracking Costs & Business Performance in Job Shops 24:00 — The Future of Custom Production & Finishing 28:40 — Scaling Painting Businesses Through Automation 30:05 — Transforming Workloads & Work-Life Balance 32:00 — Professionalizing the Painting Industry with Technology 35:17 — Streamlining Software Implementation for Efficiency 39:13 — Integrating Systems to Reduce Operational Costs 45:45 — Investment & Cost-Effectiveness of Software Solutions 48:34 — Enhancing Customer Experience & Community Engagement 51:31 — Navigating Competition in the Coatings Industry

Monday Jan 27, 2025
From Mortgages to Paint Cans: Kyle Hansen’s Journey in Distribution
Monday Jan 27, 2025
Monday Jan 27, 2025
Episode Summary: In this episode of The Bearded Finisher Podcast, host Zach Shrum interviews Kyle Hansen, a paint distributor from Calgary and owner of a Benjamin Moore paint store. Kyle shares his journey from the mortgage industry to the paint distribution world, detailing the challenges of inventory management, understanding product lines, and the critical role of market research. The conversation dives into lessons Kyle has learned about navigating the paint business, including mastering the art and science of color and stain matching, building a strong support network, and adapting to the industry’s shift toward water-based coatings. Kyle also offers practical advice for aspiring distributors and insights into future trends shaping the paint industry.
Key Takeaways:
Kyle transitioned from the mortgage industry to paint distribution, gaining hands-on experience in running a retail business.
Effective inventory management is crucial for maintaining cash flow and business success.
Understanding product lines and building strong partnerships with suppliers is key.
Market research and forecasting help in making informed business decisions.
The paint industry requires a balance between offering product variety and specialization.
Customer service and relationship building are vital in a small and interconnected industry.
Color matching is both an art and a science, and finding skilled matchers is rare and valuable.
The industry is shifting toward water-based coatings due to environmental and performance advantages.
Building personal equity, a supportive network, and continuously learning are essential for long-term success.
Titles:
From Mortgages to Paint: Kyle Hansen’s Journey in Distribution
Mastering Inventory, Color Matching, and Industry Trends with Kyle Hansen
Navigating the Paint Business: Insights from a Calgary Distributor
Sound Bites:
"My savings account is sitting in paint cans."
"I wouldn't let anybody pay me to paint their house."
"The most important thing is to try to absorb as much as possible."
"You never want to be the smartest person in the room."
"The industry is small, and relationships matter."
Chapters: 00:00 — Introduction to Kyle Hansen and His Paint Industry Journey 06:04 — Transitioning from Mortgages to Paint Distribution 11:58 — Overcoming Inventory Management Challenges 18:06 — Understanding Product Lines and Supplier Partnerships 24:01 — The Role of Market Research and Forecasting 29:57 — Lessons Learned from Running a Retail Business 35:52 — Navigating the Learning Curve in Paint Distribution 39:26 — Building a Support Network for Success 43:01 — The Art and Science of Color Matching 49:51 — Tackling Challenges in Stain Matching 55:36 — The Rise and Adoption of Water-Based Coatings 01:00:08 — Advice for Aspiring Paint Distributors 01:03:08 — Industry Insights and Future Trends